State Health Insurance Program

Confused about Health Insurance?


SVCOA offers free, confidential health insurance counseling to current or potential Medicare beneficiaries through the State Health Insurance Program (SHIP). There are five SHIP Coordinators employed throughout the state to assist older adults.


SHIP's mission is to educate, advocate, counsel, and empower people to make informed healthcare

benefit decisions. This unique program utilizes the skill of dedicated counselors who have been

trained to help seniors, individuals with a disability, and their families resolve complicated insurance issues.

If you have questions or concerns about your Medicare, Medicaid, Supplemental Policies, or the Prescription Drug Program, we can help you:

  • Find a Part D (prescription drug) plan that works best for you;

  • Compare Medigap & other Supplemental Insurance policies;

  • Transitioning off of employer-based insurance onto Medicare;

  • Help clarify confusing medical bills and statements;

  • Help understanding the difference between an Advantage plan (Complete) vs. Supplemental (Medigap); and,

  • Understanding enrollment periods for Medicare.

  • Understanding how Medicaid and V-Pharm works with Medicare.


To learn more about the State Health Insurance Program, please call our Senior HelpLine at 1-800-642-5119 or email us at

Sign up for your Medicare account today!


Have you created your official Medicare account yet? It’s a secure way for you to access your personal Medicare-related information online any time.

With your Medicare account, you can:

  • View your Medicare claims as soon as they’re processed.

  • See a calendar of current and upcoming preventive services you may be eligible for, like cancer screenings.

  • Keep track of your prescription drugs, all in one place – and more!


Create Your Account

If you already have an account, that’s great! If you don’t, it’s easy to create your account today.


The Medicare Team

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Upcoming Medicare Educational Classes

Medicare Part D Plan Finder Resources

Other Resources

Medicare Supplemental (Medigap) Resources