The Southwestern Vermont Council on Aging provides case management services for older adults (60 years and older) living at home who are at risk of losing their independence without additional support systems. 

What do Case Managers do?


Case managers can:

  • Arrange and oversee care plans for clients who qualify for services under the Medicaid Waiver Choices for Care program and the Veteran’s Directed Program.

  • Help clients solve problems related to Social Security and Medicare.

  • Assist clients in applying for public benefits,

  • Aid clients in finding aides and housekeepers,

  • Help with completing housing applications, and

  • Apply for private funding for special needs as resources permit.


Who are Case Managers?


Case Managers are State Certified trained professionals who:

  • Support and respect older adults rights to make their own life choices.

  • Provide confidential personalized assistance to help older adults achieve maximum independence.

  • Help older adults to understand and access available programs and services.


How can Case Managers help?


A Case Manager will meet with an older adult privately in the individual’s home or at another location and:

  • Assess the individual’s situation.

  • Work with the older adult to identify needs and talk about possible services available to address those needs.

  • If the old adult desires, link him or her with appropriate services.

  • Coordinate and monitor services as necessary.

  • Provide information and assistance to caregivers who are assisting older adults.

What do Case Management Services Cost?

There is NO CHARGE for services provided through the Council on Aging. 

Funding for this service comes to the Council on Aging primarily through the Older American Act. No one will be denied service for lack of ability to contribute. Additional funds that help us provide this service received from a variety of sources including:

  • Family and client donations,

  • Town funds,

  • Medicaid Waiver reimbursement


More information about the Choices for Care Program: