A single phone call to the Council’s Senior HelpLine can give older adults, caregivers and others information about services and resources in our area. They can also help initiate referrals to other agencies and, if needed, connect individuals with one of our Case Managers or other staff to provide more individualized assistance.

Information & Assistance 1-800-642-5119


Our agency's Senior HelpLine provides information on a wide range of programs and services available to older adults in Rutland and Bennington Counties; we can also direct you to resources in other parts of Vermont and across the country. The HelpLine is staffed by professionals with extensive knowledge of what is available to assist older adults with the issues they face. Our goal is to assist older adults in maintaining their independence in the setting of their choice.

We welcome calls from older adults, family members, health professionals or anyone concerned about an individual 60 or older.


We will:

  • Listen to your questions and concerns

  • Provide information and answers to your questions

  • Mail out useful printed materials

  • Refer you to programs or agencies that can help

  • Or connect you with one of our Case Managers or Options Counselors who can provide you with more in-depth assistance.

Examples of types of information and assistance provided by the Senior HelpLine:

  • Telephone numbers to area services and agencies

  • Resources for families caring for older family members

  • Transportation to medical appointments and essential shopping

  • Meals on Wheels

  • Community Luncheon Sites

  • Senior Housing Information

  • Home Care Options

  • Options for people who can no longer live alone

  • Medicare and other insurance issues

  • Fuel, Food, Medical and Financial Assistance Programs

  • Pharmacy Assistance

  • Telephone Credit Assistance

Information from SVCOA's Senior HelpLine staff


Senior Housing List

Nursing Homes in the SVCOA area

Residential Care Homes in the SVCOA area


Levels of Care - differences between Residential Care and Assisted Living facilities